Refund Policy

At Vision Technology, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

Although we’d love to know where things went wrong, or how we can improve, follow the steps below for a full refund.

Also, note that we make every attempt to process the refund as quickly as possible. But our payment processor or your financial institution can take up to 10 to 14 days for the refund to reflect in your bank account/card. based on our experience, most of the cases; the time for refund process takes around 3 to 5 days.

Requesting a Refund Process: Please follow the steps below to complete your refund request:

1- Use the contact form to request the refund.

2- Use the same email address you use to buy our services.

3- Include your order number.

4- One from our sales team will respond to your refund request within 24 hours along with refund process confirmation email.

For any inquiries or questions, please feel free to contact us on:

Tel: +61 2 9055 7790 / +61 4 488800350

Email: [email protected]